Fraktpolicy

Shipping Policy

Effective Date: 15 DEC 2023

Thank you for choosing 4KAAD for your sporting goods needs. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased from our webstore within the European Union (EU) and other countries.

  1. Shipping Methods: We offer standard shipping within the EU using reputable carriers such as UPS, GLS Express, Post, PostNord. The estimated delivery time for standard shipping is 1 to 6 working days depending on the country. Please note that delivery times may vary depending on the destination and any unforeseen circumstances such as customs delays or public holidays.

  2. Shipping Costs: Shipping costs for orders within the EU will be calculated at checkout based on the weight of the items, destination, and selected shipping method. We strive to provide transparent shipping costs to our customers, and all shipping fees will be displayed before the completion of your purchase.

  3. Order Processing Time: Orders are typically processed and shipped within 1-3 business days after payment is received. Orders placed on weekends or holidays will be processed on the following 2 business day.

  4. Order Tracking: Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information. You can track the status of your shipment using the provided tracking number on the carrier's website.

  5. Shipping Restrictions: Please note that certain products may be subject to shipping restrictions due to their size, weight, or nature. We are unable to ship hazardous materials or items that are prohibited for transport by air or international regulations. If you have any questions regarding shipping restrictions, please contact our customer service team before placing your order.

  6. Delivery Address: It is the responsibility of the customer to provide accurate and complete delivery information during the checkout process. We are not liable for any delays or additional charges incurred due to incorrect or incomplete delivery addresses provided by the customer.

  7. Customs and Duties: Orders shipped within the EU are not subject to customs duties or import taxes. However, customers are responsible for any applicable VAT (Value Added Tax) based on the destination country's regulations. We recommend checking with your local customs office for information on VAT rates and import regulations.

  8. Lost or Damaged Shipments: In the rare event that your shipment is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund for your order.

  9. Contact Information: If you have any questions or concerns regarding our Shipping Policy, please contact us at info@4kaad.com. Our customer service team is available to assist you with any inquiries related to shipping, delivery, or tracking of your order.

By placing an order on our website, you agree to abide by the terms and conditions outlined in this Shipping Policy.

Thank you for choosing [Your Webstore Name] for your sporting goods purchases. We appreciate your business!

Sincerely,

4KAAD International

Nordic Passion OY